In my 35+ years of home ownership and dealing with numerous contractors and their employees, I have never encountered such courteous workers as your employees.
Greg was out here yesterday to repair a leak resulting from some work done in January. He was extremely polite and courteous in addressing all my questions and issues, was thorough in his work and assured me that if I had any other questions or concerns I could contact him at any time.
With good customer service being so rare these days, it's so refreshing to encounter people like Greg and the "John, John, Nick, Rob" crew who were here last month. These young men who work in extreme conditions should be commended for doing such excellent work in such a positive and cheerful attitude.
You can be assured that I will and have already recommended Town to friends primarily because your crews have left such a wonderful impression on my husband and myself.
Please commend all these gentlemen for a great job and excellent attitude.
It is with pleasure to write this critique and applaud the outstanding workmanship and the manner that was demonstrated by the entire work force of Town Building Systems. From the very beginning; the professionalism and knowledge demonstrated by Steve Pawlik was reassuring, he was more than helpful, he made you feel like he was working for you and looking for the best solutions for the tasks, he was very helpful, knowledgeable, sincere and honest.
The workmen arrived on time, looking and acting in a professional manner, they completed the job ahead of schedule and at the price quoted, what more can be said? Well in this case several thoughts come to mind, John and Nick from the very beginning moved swiftly, surely and confidently to their mission and task at hand. Paying very close attention to explain exactly what they were going to do, using booties to cover their shoes every time they entered the house, explaining and alerting us, when they would be making a loud or alarming noises. The reason for this, was important, my wife and I were babysitting our 18 month old grandson.
They (Steve, John and Nick) were very impressive and represented the Company in a very professional manner. I am a very satisfied customer and will recommend Town Building Systems to all that might ask or question their abilities and methods.
Tom & Bob have done a wonderful job. They answered all questions and did a good job explaining everything concerning the work they did. God bless you and thanks for sending Tom & Bob to do the job.
The workers were very friendly & informative. They were on time both days & cleaned up very well after themselves. I would definitely recommend them to everyone.
I wanted to take the time to let you know how much I appreciate the recent work your company did on my home. The gentlemen who came to my home to do the work were both professional and considerate to myself, my family and even my pets!
Great job from Tom & Rob putting in my attic insulation. They kept me informed of their progress and were very friendly and courteous.
We had to write and say Tom & Rob did a great job insulating our attic area. They were fast, clean and very friendly answering all our questions. You have wonderful employees, we would recommend your company to anyone, we will try and pass the word!
I would like to express my overall satisfaction with the insulation job completed in our house by John. John took the time to explain the process of installing the insulation, and worked tirelessly on his own to complete half the installation during the first day. John also went out of his way and took the time to carefully remove fragile siding from the exterior of the house in order to complete the installation process. I was very pleased with the results of John’s work and would highly recommend him for similar installation jobs with future customers.
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